Within the workplace, there are unwritten and sometimes unspoken rules that companies use as a measure of employee performance and success. These cues are important to pick up on and adapt to so that one can thrive in certain settings and amongst specific groups. Whether you’re engaging with colleagues or navigating the ways of your boss, knowing the hidden rules at work can help you identify communication issues or even resolve any conflict. 

Hidden Rules at Work is an interactive seminar by Penny Aviotti that explores how economic backgrounds can influence perspectives, resources, and attitude.

• Explores unspoken habits and cues of a group
• Examines your own hidden rules and the danger of taking for granted that your rules are for everyone
• Gains insight into the taken-for-granted knowledge needed to survive in various socio-economic classes

In the world of business, image, identity, and reputation are some of the top traits that encompass a personal and professional brand. How you present yourself is part of your social capital. Whether you’re attending a business meeting, pitching a client over a meal, attending a networking event, or giving a keynote presentation, success lies in the way you authentically show up and connect with others. Some of the barriers to success in this arena include pressures to perform, organizational fit, conflict resolution, and simply making the time to be courteous to others. We address the what the workforce in our current society needs to help professionals manage the way they behave within the sphere of work.

This high-energy seminar teaches:

• How to distinguish yourself from the competition
• How to make an entrance and work the room
• Handshaking, the ultimate greeting
• Introducing yourself and others
• Eye signals and mingling proficiency
• Professional etiquette for the digital workplace

Proper table manners demonstrate courtesy, good habits, professionalism, and a sense of self awareness that makes a positive impression on your dining companions. Dining in certain settings can feel intimidating, but there are core fundamentals that are simple to remember so that you’ll feel more at ease and enjoy your time around diverse groups of company. Whether you are engaging with business prospects, colleagues, or you’re invited to a special event, there are dos and donts to be mindful of while dining out. 

This class, best conducted during a three-course meal, includes:

• Effective business meal tactics
• Host and guest duties
• Silverware savviness
• Styles of eating – American and European/Continental
• The silent service code
• Dining do’s and donts